Privacy Policy


The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and process them in strict compliance with Regulation (EU) 2016/679, the European Data Protection Basic Regulation (DSGVO), in the version of OJ L 119 of 04.05.2016 in the corrected version OJ L 127 of 23.05.2018.

Under no circumstances will the data be passed on to third parties without the consent of the person concerned. The subject of data protection is personal data. According to Art. 4 No. 1 DS-GVO, this includes all information relating to an identified or identifiable person, such as name, postal address, e-mail address, telephone number and, if applicable, usage data. Usage data is data that is required to use our websites, e.g. information on the start, end and extent of use of our website, the IP address.


1. Designation of the responsible body

The responsible body for data processing on this website is:

SCEA Château Moyau

Domaine de Moyau

11560 Fleury d´ Aude

France

The respronsible party decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc).


2. Contact details of the data protection officer

Although we are not obliged to do so due to our number of employees, we have appointed a data protection officer for our company. You can reach him as follows:

SCEA Château Moyau

Domaine de Moyau

11560 Fleury d´ Aude

France

E-Mail: info@moyau.com

Website: www.moyau.com

Any person concerned can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.


3. Revocation of your consent to data processing

Some data processing operations are only possible with your explicit consent. A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.


4. Right to complain to the competent supervisory authority

In the event of a breach of a data protection law, you as the party concerned have the right to file a complaint with the competent supervisory authority. The competent supervisory authority with regard to data protection is the French Data Protection Authority CNIL, Commission Nationale de l´Informatique et des Libertés.  


5. Right to data transferability

You have the right to request, that data which we process automatically on the basis of your consent or in fulfilment of a contract, shall be be handed over to yourself or to third parties. The information is provided in a machine-readable format. If you request the direct transfer of the data to another responsible person, this shall only be done as far as it is technically feasible.


6. SSL or TLS encryption

Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content that you send to us as the site operator. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line of your browser and by the lock symbol in the browser line.


7. Right of disclosure, rectification, blocking, erasure

At any within the framework of the applicable statutory provisionstime, you have the right to recieve free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, the right to correction, blocking or deletion of your data. In this regard, and for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.


8. Objection against advertising mails

We hereby object to the use of contact data published within the scope of the imprint obligation to send us unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action against unsolicited mailing or e-mailing of other similar advertising materials including spam e-mails.


9. Data collection on our website

a) Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our website more user-friendly, effective and secure. Some cookies are "session cookies." Such cookies are deleted automatically at the end of your browser session. However, other cookies remain on your terminal until you delete them yourself. Such cookies help us to recognize you when you return to our website. With a modern web browser you can monitor, restrict or prevent the use of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. The deactivation of cookies can result in a limited functionality of our website. The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions requested by you (e.g. shopping cart), takes place on the basis of Art. 6 Para. 1 lit. f DSGVO (General Data Protection Regulation). As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these will be dealt with separately in this privacy policy.


b) Server log files

In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:

o Pages visited on our domaine

o Date and time of the server request

o Type and version of browser 

o Operating system used 

o Referrer URL 

o Hostname of the accessing computer 

o IP-Address

This data is not merged with other data sources. The data processing is based on Art. 6 para. 1 lit. b DSGVO (GDPR), which permits the processing of data for the fulfilment of a contract or pre-contractual measures.


c) Contact form

Data transmitted via the contact form will be stored including your contact data in order to be able to process your request or to be available for follow-up questions. This data will not be passed on without your consent. The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. Data transmitted via the contact form will remain with us until you request deletion, revoke your consent to storage or until data storage is no longer necessary. Mandatory legal provisions - in particular retention periods - remain unaffected.


d) Data transfer at contract conclusion for apartments

In order to facilitate the reservation for you, we integrate on our web pages on-line reservation masks of a provider. Here we use the reservation software of the service:

Smoobu GmbH

Falckensteinerstraße 48

10997 Berlin

Germany

Two types of data about you are stored here:

1. Information that you provide to the third party provider in connection with your requested reservation for one of our apartments that personally identifies you (such as your name, email address or contact information).

2. Information that does not identify you, but is relevant to your use of the Partner Sites (such as length of stay, geographic information).

For more information on data usage and storage, please refer to the privacy notice on our partner's website: https://www.smoobu.com/datenschutz/


e) Comment feature on this website

For the comment feature on this page, in addition to your comment, information about the time the comment was created and, if you do not post anonymously, the username you have chosen will be stored.

Storage of the IP-Address

Our comment feature stores the IP addresses of users who post comments. As we do not check comments on our site before they are activated, we need this data in order to be able to take action against the author in the event of infringements such as insults or propaganda.

Storage time of comments

The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. insulting comments, etc).

Legal basis

The comments are stored on the basis of your consent (Art. 6 para. 1 lit. a DSGVO (GDPR)). You can revoke your consent at any time. An informal e-mail notification to us is sufficient for this purpose. The legality of the data processing operations that have already taken place remains unaffected by the revocation.


f) Data transmission at the time of conclusion of the contract for services and digital content

We transmit personal data to third parties only if this is necessary in the context of contract processing, for example to the bank commissioned with payment processing. A further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The basis for data processing is Art. 6 Para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.


10. Presence in online media / social media

We operate different sites on the Internet in order to be able to interact with our customers, interested parties or employees. There we place current information online, post pictures of events or show parts of our range of services. Since we offer these pages in the course of social media, data also reaches the non-EU area. However, the companies we work with have agreed on an appropriate level of data protection (US Privacy Shield). The data can also be used for market research and advertising purposes by creating user profiles.


11. Use of social media

a) Data protection declaration for the use of Facebook-Plugins (Like-Button)

On our pages are plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, integrated. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/.

If you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the data transmitted or its use by Facebook. Further information on this can be found in Facebook's data protection declaration at http://de-de.facebook.com/policy.php

If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.


b) Data protection declaration for the use of Instagram

On our pages functions of the service Instagram are integrated. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate visiting our pages with your user account. We would like to point out that, as the site provider, we do not have any knowledge of the content of the transmitted data or its use by Instagram. For more information, please refer to Instagram's privacy policy: http://instagram.com/about/legal/privacy/


12. Data protection declaration for the use of Google Analytics

Our website uses functions of the web analysis service Google Analytics. Provider of the web analytics service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses "cookies. These are small text files that your web browser stores on your device and allow analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually the USA. Google Analytics cookies are set on the basis of Art. 6 Para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and, if necessary, advertising.

IP Anonymisation

We use Google Analytics in conjunction with the IP anonymization function. It ensures that Google shortens your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission to the USA. There may be exceptions in which Google transfers the full IP address to a server in the United States and abbreviates it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics is not merged with other Google data.

Browser Plugin

The setting of cookies by your web browser can be prevented. However, some functions of our website may be restricted as a result. You may also prohibit the collection and processing by Google of data relating to your use of the website, including your IP address. This is possible by downloading and installing the browser plugin accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your information from being collected on future visits to our website: Disable Google Analytics. Details on the handling of user data by Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Demographic characteristics of Google Analytics

Our website uses the function "demographic features" of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of the site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained under "Objection to data collection".  


13. Data protection declaration for the use of Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is made by a person or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor using various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. Data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting his web offers against abusive automated spying and against SPAM. For further information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html


14. Plugins and Tools

a) YouTube

Our website uses plugins from the YouTube page operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plug-in, a connection is established to YouTube's servers. This will tell the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you can allow YouTube to directly associate your surfing behavior with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Further information on the handling of user data can be found in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy


b) Google Maps

This page uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. You will find more information on the handling of user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy


15. Newsletter Data

To send our newsletter, we need an e-mail address from you. It is necessary to verify the e-mail address provided and consent to receive the newsletter. Supplementary data is not collected or is voluntary. The use of the data takes place exclusively for the dispatch of the newsletter. The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. To revoke your consent, simply send an informal e-mail or use the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation. Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.


16. Purposes of the processing of personal data

We process the aforementioned data for the operation of our website and for the fulfilment of contractual obligations towards our customers or the protection of our legitimate interests. In the case of inquiries from you outside of an active customer relationship, we process the data for the purposes of sales and marketing. You can object to the use of your personal data for advertising purposes at any time.


17. Voluntary information

If you voluntarily provide us with data, e.g. in forms, and these are not necessary for the fulfilment of our contractual obligations, we process this data under the justified assumption that the processing and use of this data is in your interest.


18. Receipt and transmission of data

Data that you provide to us will not be passed on to third parties. In particular, your data will not be passed on to third parties for their advertising purposes. SCEA Château Moyau acts as the person responsible (Art. 2 DSGVO) for processing your guest data and processes your data in accordance with Art. 6 para. 1 lit. f) in the legitimate interest of SCEA Château Moyau. Your data will be used exclusively for booking or re-booking an apartment or holiday home. Excluded is the use with the passing on of your guest data for advertising purposes without your consent. We also use other service providers, e.g. for the operation of our Internet pages or for other products or services from us. These include: software service providers, IT companies, service providers for administrative tasks (e.g. billing, etc.) credit card companies. Here it may happen that a service provider obtains knowledge of personal data. We select our service providers carefully - especially with regard to data protection and data security - and take all measures required under data protection law for permissible data processing.


19. Data protection processing outside the EU area

Insofar as personal data is processed outside the European Union, please refer to the previous remarks.


20. Amendments to this privacy policy

We revise this data protection notice in the event of changes to our Internet pages or other circumstances that make this necessary. You will always find the current version on our website.